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Dashlane keeps logging out each time FF is started/re-started

  • 4 replies
  • 1 has this problem
  • 11 views
  • Last reply by R.Mariotti

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Ever since the latest FF update each time I start/re-start FF I need to resignin to Dashlane. Honestly this hasn't happened in over 20 years. I haven't been able to find any similar reports. Has and/or can anyone explain why and hopefully provide an answer/work around? Thanks anyone/everyone.

Ever since the latest FF update each time I start/re-start FF I need to resignin to Dashlane. Honestly this hasn't happened in over 20 years. I haven't been able to find any similar reports. Has and/or can anyone explain why and hopefully provide an answer/work around? Thanks anyone/everyone.

Chosen solution

Well an interesting turn of events with this problem. Today I received firefox updates on two of my systems to 116.0.2 and following application of the update Dashlane resumed its prior, and correct, actions. Thank you all who helped.

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All Replies (4)

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Try doing a clean re-install of Dashlane. First uninstall it from about:addons, refresh the page to remove the undo prompt (clearing all settings in the process), then re-install it.

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Thanks Zeroknight, I did what you suggested, quit then restarted Firefox and Dashlane was logged off again. Hopefully the programmers will correct the anomaly soon.

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Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

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Chosen Solution

Well an interesting turn of events with this problem. Today I received firefox updates on two of my systems to 116.0.2 and following application of the update Dashlane resumed its prior, and correct, actions. Thank you all who helped.