Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

update

  • 1 reply
  • 0 have this problem
  • 16 views
  • Last reply by Dan

PATTIANNE
PATTIANNE
more options

Just updated (7 August). Now:

Everything (and I mean everything) is going at Tortoise speed Laptop crashed Laptop rebooted - blanked screen Rebooted, wait 5 minutes for task bar population Select icon, wait to open Give up, try another

Click on a filename - wait 30 seconds - nothing happens, check Task Manager, wait 1/2 minute for that to open Open Explorer - "Not responding" , go to anything else "Not responding" "Save" - "Not responding"

I daren't backup as it would take a week at this rate

Can you tell me how to reverse please please please. It was all good until yesterday

Just updated (7 August). Now: Everything (and I mean everything) is going at Tortoise speed Laptop crashed Laptop rebooted - blanked screen Rebooted, wait 5 minutes for task bar population Select icon, wait to open Give up, try another Click on a filename - wait 30 seconds - nothing happens, check Task Manager, wait 1/2 minute for that to open Open Explorer - "Not responding" , go to anything else "Not responding" "Save" - "Not responding" I daren't backup as it would take a week at this rate Can you tell me how to reverse please please please. It was all good until yesterday

All Replies (1)

Dan
Dan
more options

We do only Firefox Support here, but it sounds like your Windows is corrupt. Boot into Windows safe mode and run SFC: https://support.microsoft.com/en-au/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e