Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't setup gmail accounts with Thunderbird on Ubuntu 22.04

I have Thunderbird setup handle gmail accounts on this computer and 4 others. But Thunderbird won't connect to Gmail. Keeps telling me I have the wrong username or password. The same addresses and passwords work on the other four computers.

The only way I can access my accounts is using Evolution. It works okay, but not as good as Thunderbird.

So I purged Thunderbird and installed the SNAP version. Same thing happens.

1)When I sign up for the account I put in my name email address and password. 2)Thunderbird says it has found my account and then prompts me to include my calendar and contact. So I push the button to include, but a webpage appears in a popup. 3) It prompts me to login to my google account. I do 4) Then it prompts me to allow Thunderbird to use my mail, contacts, etc. I do. 6) Then a window opens on my computer prompting me to download a file. I tried it 3 times. The file names are 6TyeTgAZ, 6TyeTgAZ and tqEoDQlb. I opened them with a text editor. They are empty files

Thanks in advance for any assistance you can provide.

Regards, Steve MacLellan

I have Thunderbird setup handle gmail accounts on this computer and 4 others. But Thunderbird won't connect to Gmail. Keeps telling me I have the wrong username or password. The same addresses and passwords work on the other four computers. The only way I can access my accounts is using Evolution. It works okay, but not as good as Thunderbird. So I purged Thunderbird and installed the SNAP version. Same thing happens. 1)When I sign up for the account I put in my name email address and password. 2)Thunderbird says it has found my account and then prompts me to include my calendar and contact. So I push the button to include, but a webpage appears in a popup. 3) It prompts me to login to my google account. I do 4) Then it prompts me to allow Thunderbird to use my mail, contacts, etc. I do. 6) Then a window opens on my computer prompting me to download a file. I tried it 3 times. The file names are 6TyeTgAZ, 6TyeTgAZ and tqEoDQlb. I opened them with a text editor. They are empty files Thanks in advance for any assistance you can provide. Regards, Steve MacLellan

All Replies (4)

Just a comment: Gmail does not use your password; instead, it creates a separate one for each PC that accesses the account. So, when installing a Gmail account, do NOT include the password, as that bypasses the setup.

The other four computers I have using Thunderbird, wouldn't let me proceed with out a password for my Gmail accounts. They are working fine.

This one isn't working. I removed the password from the account on Thunderbird and tried it again. It still isn't working

Please share what you are experiencing in the attempt.

I posted it in the first post. That says it all.