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Password Lost!

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Hi,

Today when I tried to login to my mail my passwords & emails where not there, when I went to my Firefox passwords page it was empty. I tried reinstalling Firefox multiple time to check if it works. I don't know what to do as all my bank/company logins where saved & i don't remember most of them. What should i do to get this fixed.
Hi, Today when I tried to login to my mail my passwords & emails where not there, when I went to my Firefox passwords page it was empty. I tried reinstalling Firefox multiple time to check if it works. I don't know what to do as all my bank/company logins where saved & i don't remember most of them. What should i do to get this fixed.
Attached screenshots

All Replies (1)

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Hi Aaloka Bulathsinhala, See this thread. I'm sure it will help -

lost passwords after update https://support.mozilla.org/en-US/questions/1300003