Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Access to Craigslist, Ebay, and other sites is blocked.

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by FredMcD

more options

Hello;

I often get this error message on various well known websites. Today it is Ebay. I turn off blockers, with no luck. I also check if this is a problem with Safari, but Safari accesses the same site and page with no problem. I've tried turning off all add-ons, but doesn't make any difference.

Gateway Timeout The proxy server did not receive a timely response from the upstream server.

Reference #1.c568dc17.1649623980.20e43520

Another similar issue is Craigslist. I check it every morning and shortly after being on a main search page of results and suddenly as I am trying to access a link, I will end up in a white screen. The message will be that my account has been blocked, please contact us. I have, and there has never been a response.

I discovered accidentally that by clearing my cache, that doing so will temporarily return access again and I can browse some more, at least for a few minutes then it occurs again. This is a daily event. I have instead taken to using Safari to access Craigslist as I have not had this problem with it. Again, I've given CL permissions, turned off blocks, etc. But nothing helps.

I'm at a loss. I like Firefox and have been using it for years as it allows for things Safari doesn't and it is also faster.

Thanks so much.

Hello; I often get this error message on various well known websites. Today it is Ebay. I turn off blockers, with no luck. I also check if this is a problem with Safari, but Safari accesses the same site and page with no problem. I've tried turning off all add-ons, but doesn't make any difference. *************************************** Gateway Timeout The proxy server did not receive a timely response from the upstream server. Reference #1.c568dc17.1649623980.20e43520 *************************************** Another similar issue is Craigslist. I check it every morning and shortly after being on a main search page of results and suddenly as I am trying to access a link, I will end up in a white screen. The message will be that my account has been blocked, please contact us. I have, and there has never been a response. I discovered accidentally that by clearing my cache, that doing so will temporarily return access again and I can browse some more, at least for a few minutes then it occurs again. This is a daily event. I have instead taken to using Safari to access Craigslist as I have not had this problem with it. Again, I've given CL permissions, turned off blocks, etc. But nothing helps. I'm at a loss. I like Firefox and have been using it for years as it allows for things Safari doesn't and it is also faster. Thanks so much.

All Replies (1)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.