Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

access to sky casino

  • 13 replies
  • 1 has this problem
  • 45 views
  • Last reply by Seburo

more options

i have use firefox for many years now. in the last 10 days i have been unable to access my sky casino account but can still get in using using microsoft edge, why? is there a phone number to question this to somebody?

i have use firefox for many years now. in the last 10 days i have been unable to access my sky casino account but can still get in using using microsoft edge, why? is there a phone number to question this to somebody?

All Replies (13)

more options

Hi

What happens when you try to access that page? Is there an error message?

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

There is a change in Firefox 96 related to cookies and insecure sites.

See also:

As a workaround for now you can modify this pref on the about:config page to revert this change.

  • about:config => network.cookie.sameSite.laxByDefault = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

more options

Thank you everyone for your offers of help but I'm 64 years old and cannot respond properly through a text or chat medium. It doesn't work for me and thats why I have asked for a Modzilla phone number. Is there nowhere in the world where I can actually talk to someone? I've just spend an hour chatting to Sky casino and they just updated my password. No change! I still can access my account with Edge (with a new password) but when trying to access through Firefox the casino site tells me to contact their customer service people (which they try to unsuccessfully send me to with a link!) I think it has something to do with a recent upgrade in Firefox that needs me to confirm that I want to access this gambling website but I cannot find a way to get this organised. Surely there is SOMEWHERE IN THE WORLD THAT I CAN ACTUALLY TALK TO SOMEONE FROM FIREFOX? Absolutely ridiculous! Don't need helpful suggestions. Need a telephone number! PLEASE! ANYONE?

more options

Hi

I am sorry but we do not provide support by telephone.

If you can confirm the error message that you are seeing in Firefox, we might be able to help.

more options

Hi there. Seburo. Sad response. NOBODY IN THE WORLD! ANYWHERE? HAS A TELEPHONE NUMBER FOR A FIREFOX HELPLINE? SAD! PATHETIC!

more options

The more information you can provide about the issue that you are seeing in Firefox, the better able we are to assist you.

more options

You are classified as one of Modzilla's top responders anywhere in the world and this is your best reply. How sad is this?

more options

We are trying to understand the issue that you are having so that we can help you.

more options

IS THERE A TELEPHONE NUMBER? ANSWER? YES OR NO?

more options

There is no telephone number that you can call for support with Firefox.

more options

Then I guess, this is the end of this conversation! SAD.....................................................

more options

Okay. I am going to close this thread, but please feel free to ask a new question if you require any assistance in the future