Videos
While browsing Flipboard, when I click on embedded news videos, they will not play.
Chosen Solution
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
All Replies (3)
Please explain the problem in detail. What happens? What is/are the exact error message(s) ?
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check out. No Personal Information Please !
Here is an example. I'm currently browsing Flipboard and I clicked on a link https://flipboard.com/article/tussle-involving-columbus-police-officer-goes-viral/a-DM8XjQ9lQii2lZpzE7HBAQ%3Aa%3A2519641474-1108b90d50%2Fflipboard.com
When the link opens a new tab in Firefox, the video does not load. It's just blank with a thumbnail of other clips on the side and print below where the video would have appeared
Hope this helps you to determine why this happens.
Chosen Solution
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}