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Videos

  • 3 replies
  • 1 has this problem
  • 15 views
  • Last reply by FredMcD

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While browsing Flipboard, when I click on embedded news videos, they will not play.

Chosen solution

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Please provide a public link (no password) that we can check out. No Personal Information Please !

Helpful?

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Here is an example. I'm currently browsing Flipboard and I clicked on a link https://flipboard.com/article/tussle-involving-columbus-police-officer-goes-viral/a-DM8XjQ9lQii2lZpzE7HBAQ%3Aa%3A2519641474-1108b90d50%2Fflipboard.com

When the link opens a new tab in Firefox, the video does not load. It's just blank with a thumbnail of other clips on the side and print below where the video would have appeared

Hope this helps you to determine why this happens.

Helpful?

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Chosen Solution

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

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