Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync not working

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

Hi. I synced my firefox acocunt, including bookmarks, before restarting my windows completely. When installing firefox again and syncing, it does not sync any of the bookmarks/passwords. What should I do to get them back?

Hi. I synced my firefox acocunt, including bookmarks, before restarting my windows completely. When installing firefox again and syncing, it does not sync any of the bookmarks/passwords. What should I do to get them back?

All Replies (1)

more options

How long did you wait before restarting the computer ?

Uploading all your personal data to the Sync server isn't done instantly and can take quite some time, so it is possible that not all your data had been uploaded.

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).