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Amazon "look inside" doesn't work on Firefox

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Why is that?

Chosen solution

Have you contacted Amazon support?


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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All Replies (3)

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I have tried several things without success. Uninstalled and reinstalled java Cleared all cache Disabled all add ons The Look Inside works on other browsers so is not a system issue. I am using a macbook pro with Catalina os.

Helpful?

more options

Chosen Solution

Have you contacted Amazon support?


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

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I have not contacted Amazon support as it only happens in Firefox. I have tried the above suggestions with no luck.

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