Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

OneTab

  • 6 replies
  • 1 has this problem
  • 31 views
  • Last reply by geri3

more options

OneTab has not be repopulating with all of my saved websites lately (last 5-6 days). It has eventually come back but today, its not happening. I have a tab that is my OneTab tab that has my saved websites in it. That tab exists still but it is empty. None of my saved websites are there. Also, the OneTab icon has disappeared. There is a space where it used to be and if I click on that space it goes to the description of OneTab so it is still (sort of) there, but... How do I get OneTab to work again. I don't want to lose the list of websites I saved. Thanks.

All Replies (6)

more options

There have been more reports that the OneTab suddenly stopped working after the latest OT update. What worked for most was disabling and re-enabling the OT extension.

Helpful?

more options

Oh. My. God. And, so, this means.... I will lose all my tabs? all my saved sites? OMG. Is this the only solution? If this happens with every update, then, ... um... Huh? why am I using this? I was using this because I NEEDED to SAVE these websites. So... OneTab basically doesn't save websites. So - why - does Mozilla support this add-on? I am a professional person; I am NOT a techie. I relied on your expertise. Time to make a big change I guess.

Helpful?

more options

So... You have KNOWN that this add-on dumps all of its sites every time you do an update??? Because, you say, this has happened in the past. ??? And YET, you continue to support it as one of the add-ons you recommend? AND knowing all of that, you did an update, knowing OneTab would crap out, and you didn't give me ANY NOTICE???? What the hell. And your response is 'oops'? 'Gee, sorry.' ??? OMG. Asshole much?

Helpful?

more options

This is not about Firefox updating if that is what you are thinking, but is about the latest OneTab update from the past week that seems to be causing issues as you can read in the OneTab reviews I linked above.

It sometimes happens that an extension update is causing issues and its author need to address this with another update. This doesn't happen often and this is unexpected.

Modified by cor-el

Helpful?

more options

I think that the OT extension has a backup feature according to its description on the Add-ons page, so you should that option to make sure you do not lose your settings in case something goes wrong or you otherwise have profile issues or need to refresh Firefox.

Helpful?

more options

Okay. I apologize. I will try your suggested fix. Thanks.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.