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I'm an old pro at creating desktop shortcuts on Firefox, but very recently - most come across with the standard Firefox Icon no matter the site. Can't find help
I've spent days looking at any help topics I can find, add ons, extensions, all the settings on my pc, but can find no joy, the websites work - but I need the Icon other than the Firefox Icon pic. Some come across ok. This has been happening for about 3 weeks.
Interesting. The Chase.com/login is a bad link. I went to https://secure07c.chase.com/web/auth/dashboard#/dashboard/overviewAccounts/overview/index and was able to create a drag-and-drop desktop shortcut.Read this answer in context 👍 1
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You can change this from Properties.
Not wanting to choose one of the canned icons for a site; wanting the designated icon for the website to appear on the shortcut— just as it’s always done
Hello Spirit2go, Are you using a drag-and-drop method when you get those FF icons? There is an issue with that method associated with UAC. Take a look at this article, if you missed it, Drag and Drop Errors - How to Fix.
I'm sorry then, I don't remember Firefox doing that at all.
Slipping the Cheese; thanks so much, the article def outlines the problem I'm having. UAC was disabled, but the Launcher Process says "disabled due to failure". I located the launcher.exe in a file and deleted that and fully enabled UAC again - still won't work. I tried the copy & past of the URL onto the desktop for a shortcut, still same problem..
If the launcher.exe file is still in your Recycle Bin, restore it. The Launcher Process for Firefox is written into the Firefox executable.
Type about:support in the address bar, press enter, and check to see if Launcher Process is Disabled Due To Failure.
If so, type about:config in the address bar, press enter and select "I Accept The Risk." Type launcher in the search bar at the top. The list will automatically populate to one entry - browser.launcherprocess.enabled - double-click it to toggle it to False, then, double-click it again back to True.
Try creating a shortcut again.
although launcher.exe was no longer in recycle bin - I followed your other instructions - toggling launcher process from false to true - tried another shortcut - still not working. Have I royally screwed up by deleting launcher.exe?
You didn't "royally screw up" Firefox but, I can't tell you what launcher.exe belongs to. I don't have it anywhere on my Win10.
After you toggled launcherprocess, did you close Firefox and open it again? Just checking.
I reinstalled Firefox to see if launcher.exe came back but it didn't. Yes, after I followed your instructions, the launcher process said 'enabled', I went to about:config and toggled true/false. I then restarted Firefox and tried a shortcut -
Firefox has a built-in Safe Mode. Let's check that none of your extensions are effecting this operation.
Click the Menu button. Go near the bottom and select Help. Select Restart With Add-ons Disabled. A dialog will appear, select Restart. Firefox will close and another dialog will appear. Select Restart In Safe Mode. (Not Refresh)
After Firefox opens try to drag-and drop a desktop shortcut.
Good to know about this Safemode option in Firefox, but it did not work to change shortcut - still came over as the website but with the Firefox "Fox" icon pic.
Which website did you visit? Let me try to duplicate the problem.
Chase works fine. The Salt & Serenity site didn't. However, I did not see any type of logo. Only a huge header with the sites name. There is no favicon on the History, either. This seems to be a site specific issue.
As far as Chase is concerned, and other sites as well, trying the Verify Integrity tool might help. Type about:support in the address bar. Scroll down to Places Database. (It's near the bottom.) Click the Verify Integrity button. Try Chase again.
so, I scrolled down to Places Database and clicked 'Verify Integrity' button. a list of things came up there. then went out to chase website and did a drag & drop. Still no good. was there another step after clicking on verify integrity button?
No other steps as far as I know.
I've run out of fixzits but, leave this thread open. A moderator should review it soon. Maybe they have a trick up their sleeve or something that I overlooked.
Tip: Do Not do a Refresh. Honestly, it causes more headaches than it's worth. It's a Last Resort option.
Stab in the dark, but maybe clearing the icons cache might work (?) :
Also see :
thanks for trying... I will leave it open. I did think of Refresh, but decided against.
will review advice from McCoy and post anything useful
Was able to delete Icon_Cache, restarted computer. Firefox icon still coming up randomly. For instance with Chase.com - the true icon comes up for that, but if I want to create a shortcut for Chase.com/login - to reach my personal account by dragging and dropping that URL- the firefox icon comes up. I will leave this open just in case, but for the moment - just going to have to suck it up and stop being frustrated by this issue. Thanks everyone