Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recovery key.

more options

I have my recovery key, how to get to the recovery screen enter the key?

I have my recovery key, how to get to the recovery screen enter the key?

All Replies (2)

more options

OK, sounds odd but recovery key to what? And how did you request the key?

more options

If you are referring to a Recovery Key for Sync, that hasn't been used since Firefox 29 came out. The olde Sync server that used the Recovery Key was disabled years ago.


If you are talking about the more recent version of Sync that uses a Firefox Account, try logging in here: https://accounts.firefox.com/signin