Facebook Messages Performance issues | Firefox Support Forum | Mozilla Support

Skip to main content
Switch language
Skip to search

Дома
Support Forums
Firefox
Facebook Messages Performance issues

Question Tools
Get email updates
Get email updates
- when anybody replies.
- when a solution is found.
Subscribe to feed
Tags
Question Details
Product: Firefox

Topic: Fix slowness, crashing, error messages and other problems
System Details:

Windows 10

Firefox 64.0

More system details

Additional System Details

Installed Plug-ins

Shockwave Flash 32.0 r0

Application

Firefox 64.0

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

Support URL: https://support.mozilla.org/1/firefox/64.0/WINNT/en-US/

Extensions

Containers Sync 1.1.1 (sync@containers)

Exif Viewer 3.7.5 (exif_viewer@mozilla.doslash.org)

Facebook Container 1.4.2 (@contain-facebook)

Facebook Political Ad Collector 1.8.2 ({b73c39bb-a086-4964-8091-672c3dcf1bc9})

Firefox Multi-Account Containers 6.0.1 (@testpilot-containers)

Google Container 1.3.4 (@contain-google)

uBlock Origin 1.17.4 (uBlock0@raymondhill.net)

Javascript

incrementalGCEnabled: True

Graphics

adapterDescription: NVIDIA GeForce GTX 660

adapterDescription2:

adapterDeviceID: 0x1185

adapterDeviceID2:

adapterDrivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_e11052db9b6f1312\nvldumd.dll

adapterDrivers2:

adapterRAM: 1536

adapterRAM2:

adapterSubsysID: 098a10de

adapterSubsysID2:

adapterVendorID: 0x10de

adapterVendorID2:

clearTypeParameters: Gamma: 2,2 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 0

contentUsesTiling: False

crashGuards: []

direct2DEnabled: True

directWriteEnabled: True

directWriteVersion: 10.0.17134.376

driverDate: 1-23-2018

driverDate2:

driverVersion: 23.21.13.9077

driverVersion2:

featureLog: {'fallbacks': [], 'features': [{'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'HW_COMPOSITING', 'description': 'Compositing'}, {'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'D3D11_COMPOSITING', 'description': 'Direct3D11 Compositing'}, {'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'DIRECT2D', 'description': 'Direct2D'}, {'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'D3D11_HW_ANGLE', 'description': 'Direct3D11 hardware ANGLE'}, {'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'GPU_PROCESS', 'description': 'GPU Process'}, {'status': 'opt-in', 'log': [{'status': 'opt-in', 'message': 'WebRender is an opt-in feature', 'type': 'default'}], 'name': 'WEBRENDER', 'description': 'WebRender'}, {'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'WEBRENDER_QUALIFIED', 'description': 'WebRender qualified'}, {'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'OMTP', 'description': 'Off Main Thread Painting'}, {'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'ADVANCED_LAYERS', 'description': 'Advanced Layers'}]}

info: {'AzureContentBackend (UI Process)': 'skia', 'AzureCanvasBackend (UI Process)': 'skia', 'ApzWheelInput': 1, 'ApzDragInput': 1, 'ApzKeyboardInput': 1, 'ApzTouchInput': 1, 'AzureFallbackCanvasBackend (UI Process)': 'cairo', 'ApzAutoscrollInput': 1, 'AzureCanvasAccelerated': 0, 'AzureCanvasBackend': 'direct2d 1.1', 'AzureContentBackend': 'direct2d 1.1'}

isGPU2Active: False

numAcceleratedWindows: 1

numTotalWindows: 1

offMainThreadPaintEnabled: True

offMainThreadPaintWorkerCount: 4

usesTiling: False

webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture

webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context

webgl1Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 660 Direct3D11 vs_5_0 ps_5_0)

webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.790e8e6b4179)

webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b8e0) EGL_VERSION: 1.4 (ANGLE 2.1.0.790e8e6b4179) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context

webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture

webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context

webgl2Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 660 Direct3D11 vs_5_0 ps_5_0)

webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.790e8e6b4179)

webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b8e0) EGL_VERSION: 1.4 (ANGLE 2.1.0.790e8e6b4179) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context

windowLayerManagerRemote: True

windowLayerManagerType: Direct3D 11

windowUsingAdvancedLayers: True

Modified Preferences

Misc

User JS: No

Accessibility: Yes
See also
Wiped login information
Facebook White Screen (only with Firefox)
Main Facebook page not loading properly, but login page works and it does work in incognito mode.
How is Facebook Container different from Multi-account Containers?
Fix problems with Facebook games, chat and more
What is search hijacking?

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Facebook Messages Performance issues

1 reply
1 has this problem
6 views
Last reply by Franz Graf

2 years ago

12.12.18 08:32

Hi,

When typing a Facebook message in a chat the experience is not fluent. Typing is delayed....

All Replies (1)

Franz Graf Question owner

17.12.18 13:53

others are not experiencing this issue?