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November 15, 2018 Windows 10 update causing inabilty to send Thunderbird emails - timeout occurs

  • 3 replies
  • 1 has this problem
  • 14 views
  • Last reply by lfantozzi

lfantozzi
lfantozzi
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Using Mozilla Thunderbird mail service, which was working properly until Microsoft auto downloaded Windows 10 update. At that point, thou I can receive emails, I cannot now send emails using Thunderbird.


I contacted the internet service provider who confirmed my internet settings including STMP server incoming and outgoing server numbers.

The Windows update caused a problem with my webmail service - same time out problem. Charter / Spectrum webmail service acknowledged this problem with the latest Windows update, requiring me to turn off computer and disconnect my router and modem. After reconnecting and starting up, my webmail service worked, but my Thunderbird out going mail time out problem remained.

Using Mozilla Thunderbird mail service, which was working properly until Microsoft auto downloaded Windows 10 update. At that point, thou I can receive emails, I cannot now send emails using Thunderbird. I contacted the internet service provider who confirmed my internet settings including STMP server incoming and outgoing server numbers. The Windows update caused a problem with my webmail service - same time out problem. Charter / Spectrum webmail service acknowledged this problem with the latest Windows update, requiring me to turn off computer and disconnect my router and modem. After reconnecting and starting up, my webmail service worked, but my Thunderbird out going mail time out problem remained.

All Replies (3)

lfantozzi
lfantozzi Question owner
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Hello,

I turned off my McAfee real time scanning and firewall, then sent a test email to myself, but problem remains. Email times out before completing the operation.

Other AV, CCleaner and Super Anti-Spyware need to be invoked to check on problems, so these should not have an impact on the timeout problem

lfantozzi
lfantozzi Question owner
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Unfortunately, when I went to safe mode with connections, I still had trouble connecting to internet. I was not in "airplane" mode or tablet" mode or any of these.


So I was not able to try sending an email. in safe mode.

lfantozzi
lfantozzi Question owner
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I have VPN on my homepage, and selectively use to open a few reports, but nothing routine or automatically invoked.

I have disconnected both router and modem, with negative results.

Note that I have been sending emails using my webmail service the past couple of days.