Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pages display weird characters, misaligned elements, etc.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I've been using Firefox since it was released, but I'm sick of all the issues I have with it that DO NOT effect Chrome and other browsers. I frequently get garbage characters in place of things like apostrophes on various sites. I also get misaligned elements on some forms and so on (e.g. radio buttons above the line they should be on). But today I want an answer to a specific problem -- inline video players. Sometimes, but not all the time, the labels on the controls of inline players change to weird alphabetic characters so that I can't tell how to operate the player. See the example below (the red circles have been added to highlight the problem).

I've been using Firefox since it was released, but I'm sick of all the issues I have with it that DO NOT effect Chrome and other browsers. I frequently get garbage characters in place of things like apostrophes on various sites. I also get misaligned elements on some forms and so on (e.g. radio buttons above the line they should be on). But today I want an answer to a specific problem -- inline video players. Sometimes, but not all the time, the labels on the controls of inline players change to weird alphabetic characters so that I can't tell how to operate the player. See the example below (the red circles have been added to highlight the problem).
Attached screenshots

All Replies (2)

more options

Some websites have custom fonts; to disable them, see this page:

more options

Special icons are usually supplied by a special icon font that is downloaded from the server (@font-face) You may see little boxes with the hex code of the character if you do not have a font installed that covers this Unicode range.

You can check gfx.downloadable_fonts.enabled on the about:config page and make sure it is set to true (if necessary double-click the line to toggle its value to true).

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.


You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.