Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Couldn't load XPCOM" when trying to run TB 60 in Debian

  • 7 replies
  • 1 has this problem
  • 1 view
  • Last reply by Wayne Mery

more options

I am using an up-to-date Debian 9 (stable ) system, 64-bit.

I downloaded Thunderbird 60 from https://download.mozilla.org/?product=thunderbird-60.0-SSL&os=linux64&lang=fr

After extraction to /home/$USER/opt/thunderbird and running I get an error as follows:

$USER@X230:~/opt/thunderbird$ ./thunderbird

XPCOMGlueLoad error for file /home/$USER/opt/thunderbird/libmozgtk.so:

libgtk-3.so.0: cannot open shared object file: No such file or directory

Couldn't load XPCOM.

libgtk-3-0 is installed:

$ dpkg -l libgtk-3-0

Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder

Nom Version Architecture Description

+++-====================-===============-===============-==============================================

ii libgtk-3-0:amd64 3.22.11-1 amd64 GTK+ graphical user interface library

$ locate libgtk-3.so.0

/usr/lib/x86_64-linux-gnu/libgtk-3.so.0

/usr/lib/x86_64-linux-gnu/libgtk-3.so.0.2200.11

What am I missing? Thanks in advance for any hint.

I am using an up-to-date Debian 9 (stable ) system, 64-bit. I downloaded Thunderbird 60 from https://download.mozilla.org/?product=thunderbird-60.0-SSL&os=linux64&lang=fr After extraction to /home/$USER/opt/thunderbird and running I get an error as follows: $USER@X230:~/opt/thunderbird$ ./thunderbird XPCOMGlueLoad error for file /home/$USER/opt/thunderbird/libmozgtk.so: libgtk-3.so.0: cannot open shared object file: No such file or directory Couldn't load XPCOM. libgtk-3-0 is installed: $ dpkg -l libgtk-3-0 Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder Nom Version Architecture Description +++-====================-===============-===============-============================================== ii libgtk-3-0:amd64 3.22.11-1 amd64 GTK+ graphical user interface library $ locate libgtk-3.so.0 /usr/lib/x86_64-linux-gnu/libgtk-3.so.0 /usr/lib/x86_64-linux-gnu/libgtk-3.so.0.2200.11 What am I missing? Thanks in advance for any hint.

Modified by Fabián Rodríguez

Chosen solution

For some reason I had the 32 bit version instead of 64. Here is how I found out: https://www.reddit.com/r/debian/comments/966ya0/trying_to_check_the_newest_thunderbird_60_in/

Read this answer in context 👍 0

All Replies (7)

more options

I am guessing I am missing some required libraries but the requirements link is 404, see:

https://support.mozilla.org/en-US/questions/1229052

more options

Chosen Solution

For some reason I had the 32 bit version instead of 64. Here is how I found out: https://www.reddit.com/r/debian/comments/966ya0/trying_to_check_the_newest_thunderbird_60_in/

more options

Fabian. Thanks for posting that followup information

more options
more options

I've fixed the link - perhaps even better would be to setup redirection from the previously generic URL - see https://support.mozilla.org/en-US/kb/installing-thunderbird-linux/history

more options

Great job sleuthing this through Fabian!

more options

So both this and https://support.mozilla.org/en-US/questions/1229052 are sorted out ?