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I can open a website, but when clicking on a link to a further document the tab has brief colour change, from left to right, but new page doesn't appear

  • 2 replies
  • 1 has this problem
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  • Last reply by FredMcD

John_FW
John_FW
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Strange problem. The original tab has what I describe as a shadow of colour which swiftly passes from left to right, and nothing else happens. I have been a loyal Firefox user for many years, but have now had to start using Edge (:-(

Strange problem. The original tab has what I describe as a shadow of colour which swiftly passes from left to right, and nothing else happens. I have been a loyal Firefox user for many years, but have now had to start using Edge (:-(

All Replies (2)

Scribe
Scribe
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Hi, hold down the Shift key when you start Firefox to start in Safe Mode. More - Diagnose Firefox issues using Troubleshoot Mode.

If it works in Safe Mode, disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions and restart Firefox; then if it's OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

FredMcD
FredMcD
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Please provide public link(s) (no password) that we can check out. No Personal Information Please !

Also, describe how you got to the problem.