Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why was I was redirected to another site when downloading an add-on and asked to donate to the developer?

  • 1 reply
  • 1 has this problem
  • 104 views
  • Last reply by Paul

I tried to download the Video Download Helper add-on and was redirected to a site and asked to contribute $10.00 to the developer through Paypal. Unfortunately it was not a request authorized by Firefox as add-ons have no charge or request to contribute to the developer.

I tried to download the Video Download Helper add-on and was redirected to a site and asked to contribute $10.00 to the developer through Paypal. Unfortunately it was not a request authorized by Firefox as add-ons have no charge or request to contribute to the developer.

All Replies (1)

Hi

Add-ons for Firefox are developed by independent developers who contribute a significant amount of time and effort to support their software.

In some cases, developers do ask for a donation to support their work as is the case with this add-on.