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Why does Thunderbird keep going offline on my Mac? It's fine on my IPhone

  • 5 replies
  • 2 have this problem
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  • Last reply by Matt

bboone
bboone
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It won't display the variety of mailboxes on the left hand side but just shows whatever email I last opened.

It won't display the variety of mailboxes on the left hand side but just shows whatever email I last opened.

All Replies (5)

Matt
Matt
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Does the two monitors icon in the bottom left corner of the Thunderbird's window change colour?

Toad-Hall
Toad-Hall
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This person has already asked this question and not reponded to my queries.

https://support.mozilla.org/en-US/questions/1179237

Toad-Hall
Toad-Hall
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In fact this person keeps repeated asking the same question and never responding when people try to help.

See another one: https://support.mozilla.org/en-US/questions/1179231


To bboone

Stop repeated asking the same question and never providing any response. Put your reponses only in the one question. Answer and provide feedback. This question will be ok

Toad-Hall
Toad-Hall
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Copied previous forum helpers reponses from other questions into this one to maintain continuity.

Onno Ekker 93 solutions 313 answers Posted 10/11/17, 8:41 AM

Menu (Alt/F10) File > Offline and uncheck "Work Offline". You can also configure TB to always start online, by going to the menu Tools > Options > Advanced > Network & Disk Space > Offline and uncheck " Automatically follow detected online state" and select "Online".


Toad-Hall Top 25 Contributor 1168 solutions 7315 answers Posted 10/11/17, 5:41 PM

re :Thunderbird keeps going offline

If offline then Thunderbird is not using the internet, so cannot connect.

Do you have internet connection up and running? Are you talking about pop or imap or both types of mail account ?

Is Thunderbird offline? In bottom far left of 'Status Bar' - Do you see a 'two blue screen icon' or a 'two black screen icon' ?

If 'two blue screen icon' then you are in 'online' mode. If 'two black screen icon' then you are in 'offline' mode.

Is Thunderbird setup to start in offline mode ? 'Menu icon' > 'Options' > 'Options' > 'Advanced' > 'Network & Disc Space' tab click on 'Offline...' button select 'Automatically follow detected online state' click all 'OK's

Matt
Matt
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Matt said

@bbonne, you have asked the same question three times in less than 24 hours. Please refrain from duplicate requests. It is not only confusing but wastes the time of volunteers trying to assist you. You now have responses from three individuals that probable help you little because they are all looking at the problem from slightly different angles. Based on the details and conversations I am going to designate https://support.mozilla.org/en-US/questions/1179237 as the canonical topic and lock the duplicate questions. https://support.mozilla.org/en-US/questions/1179234 and https://support.mozilla.org/en-US/questions/1179231 Will be locked. Please continue the discussion in the canonical thread.