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I'm being redirected to sign up screen, without any screen showing confirmation email has been sent.

Posted

While signing up for mozilla sync, After I click sign Up I'm directed to a page (not actually directed, kind of like just screen displays instantly other screen) asking what things I want to sync, I what I want to sync and click on save settings, I get redirected back to sign up page, no screen showing confirmation email has been sent or anything, so there is no confirmation email till now, I try everyday but it never signs me up. should have been a week since i have been trying

While signing up for mozilla sync, After I click sign Up I'm directed to a page (not actually directed, kind of like just screen displays instantly other screen) asking what things I want to sync, I what I want to sync and click on save settings, I get redirected back to sign up page, no screen showing confirmation email has been sent or anything, so there is no confirmation email till now, I try everyday but it never signs me up. should have been a week since i have been trying

Chosen solution

The System Details list next to the question shows that you use the Firefox version from the Ubuntu repositories. I don't know if this version works with Sync.

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 24.0 r0

Application

  • Firefox 50.1.0
  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0
  • Support URL: https://support.mozilla.org/1/firefox/50.1.0/Linux/en-US/

Extensions

  • ADB Helper 0.9.1 (adbhelper@mozilla.org)
  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Ubuntu Modifications 3.2 (ubufox@ubuntu.com)
  • Valence 0.3.6 (fxdevtools-adapters@mozilla.org)
  • Wappalyzer 3.2.7 (wappalyzer@crunchlabz.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile
  • adapterDeviceID: Mesa DRI Intel(R) Haswell Mobile
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: Intel Open Source Technology Center
  • crashGuards: []
  • currentAudioBackend: pulse
  • driverDate:
  • driverVersion: 3.0 Mesa 11.2.0
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'CairoUseXRender': 0, u'AzureContentBackend': u'cairo'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No
  • webgl2Renderer: (no info)
  • webglRenderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Andrew
  • Moderator
322 solutions 4067 answers

What error message are you receiving? Are you logged into an account right now? Have you tried clearing your cache and cookies?

What error message are you receiving? Are you logged into an account right now? Have you tried clearing your cache and cookies?

Question owner

Andrew said

What error message are you receiving? Are you logged into an account right now? Have you tried clearing your cache and cookies?

I don't have an account I am trying to sign up, I dont get any confirmation email, nor any message showing that mail has been sent. I just click on create account and I get directed to page where I choose settings, and then I get redirected to signup page with my email and password intact just age field empty

''Andrew [[#answer-954894|said]]'' <blockquote> What error message are you receiving? Are you logged into an account right now? Have you tried clearing your cache and cookies? </blockquote> I don't have an account I am trying to sign up, I dont get any confirmation email, nor any message showing that mail has been sent. I just click on create account and I get directed to page where I choose settings, and then I get redirected to signup page with my email and password intact just age field empty

Question owner

and I have tried clearing cache and cookies, and I dont get any error code just being redirected.

and I have tried clearing cache and cookies, and I dont get any error code just being redirected.
cor-el
  • Top 10 Contributor
  • Moderator
17573 solutions 158958 answers

Chosen Solution

The System Details list next to the question shows that you use the Firefox version from the Ubuntu repositories. I don't know if this version works with Sync.

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

The System Details list next to the question shows that you use the Firefox version from the Ubuntu repositories. I don't know if this version works with Sync. Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

Question owner

cor-el said

The System Details list next to the question shows that you use the Firefox version from the Ubuntu repositories. I don't know if this version works with Sync. Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

Yes That did it, Thank you very much! ^_^

''cor-el [[#answer-955135|said]]'' <blockquote> The System Details list next to the question shows that you use the Firefox version from the Ubuntu repositories. I don't know if this version works with Sync. Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution. </blockquote> Yes That did it, Thank you very much! ^_^