Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

icons not displaying in web pages

  • 2 replies
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

jespejo
jespejo
more options

My issue is the same as this post https://support.mozilla.org/en-US/questions/1015762

Is it a narrow box with two rows of two characters? Firefox displays that code when it cannot find the corresponding character in any available font. The most common reason to see this is that some sites are now replacing image icons with font characters that Firefox has to download.

I have set Firefox to: 

   use only your preferred fonts instead of the page's preferred fonts
   not download fonts (either in about:config or using the NoScript extension)
   Uninstalled / Reinstalled Firefox

Any Help

My issue is the same as this post https://support.mozilla.org/en-US/questions/1015762 Is it a narrow box with two rows of two characters? Firefox displays that code when it cannot find the corresponding character in any available font. The most common reason to see this is that some sites are now replacing image icons with font characters that Firefox has to download. I have set Firefox to: use only your preferred fonts instead of the page's preferred fonts not download fonts (either in about:config or using the NoScript extension) Uninstalled / Reinstalled Firefox Any Help

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If you set Firefox to:

  • use only your preferred fonts instead of the page's preferred fonts
  • not download fonts (either in about:config or using the NoScript extension)

Those can both cause the problem. Do you mean you checked and you did not do those things?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What code do you see in the little boxes?

Can you attach a screenshot and possibly provide some links to not working pages?

  • use a compressed image type like PNG or JPG to save the screenshot
  • make sure you do not exceed the maximum size of 1 MB

You can check the Web Console (Firefox/Tools > Web Developer) for error messages about blocked and unsafe content. You can check the Network Monitor to see if content is blocked or otherwise fails to load.

You can use "Ctrl+F5" or "Ctrl+Shift+R" to reload the page and bypass the cache to generate a fresh log.