Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My account has been lost. How can I restore it?

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

more options

I used my email for sync account. After reinstallation of windows I am not able to log in with this email. How can I restore my account?

All Replies (2)

more options

Is this a case of you do not intend using the email account in the future or are you unable to use it for some reason ? Or are you ssying Sync has stopped working ?

Have you still got access to and are able to us that email account ?

See

If possible you should ensure the devices are synced then set up Sync again with the new email account. Note Sync is NOT intended to be a backup service. Your own synced devices are the backup.

more options

Can you connect to the account here: