Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how can you check if firefox is blocking access to a site?

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

more options

I had downloaded Kindle for PC program about a month ago. No issue. Now it is saying that it is not connected to the internet. But I am using the internet for other programs, linked in, facebook, google etc. It suggested to check if the browser was blocking access to the site.

All Replies (1)

more options

If the browser, or your protection programs, are blocking you, a message should display telling you why you are blocked.

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}