Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New HP windows 10, firefox frezing constintly

more options

I have a New HP running windows 10, I installed Firefox for Win 10 all new it keeps freezing 3-4 times a day, if its left sitting open with tabs open, I come back its frozen. have to close Firefox with task manager. I have refreshed Firefox , reinstalled Firefox , updated all computer drivers none were needed , Tested with No extensions running (ad block is installed it made no difference before or after install, Please Advise what the next step would be to try. Thanks

All Replies (1)

more options

Please refer to the Firefox hangs or is not responding - How to fix article on the Mozilla Support Knowledge Base.

If nothing in that article helps, please let us know.