
1x1 gif presented instead of requested web page
When I click on an Internet link in my Mail program Firefox opens up and displays a blank page with the webpage title as a "1x1 gif". (see attached image).
There was a previous thread on this topic but no solution was posted. I do not have Blockless installed and this is not related to a saved or bookmarked webpage.
All Replies (1)
Some firewalls like Kaspersky can block content and send a 1x1 GIF image instead. Kaspersky: Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window