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Graphics have stopped loading for only one website, text only shows.

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by FredMcD

mozillaNan
mozillaNan
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One website, www.wayfair.com, stopped loading correctly sometime mid to late May. This problem is only on my laptop, the site opens fine on my Kindle Fire HD.

Emails from Wayfair only show text; where images should be there are small boxes with the "broken" little box in upper left corner. When I go to the actual website all I see is text. HELP!

One website, www.wayfair.com, stopped loading correctly sometime mid to late May. This problem is only on my laptop, the site opens fine on my Kindle Fire HD. Emails from Wayfair only show text; where images should be there are small boxes with the "broken" little box in upper left corner. When I go to the actual website all I see is text. HELP!

All Replies (3)

Diego Victor
Diego Victor
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Hello,

Make sure your plugins are all updated!

This happens in safe mode:

Try clear your recent history:

Also:

FredMcD
FredMcD
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Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151 Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148

Having more than one version of a program may cause issues.

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

This will log you out of all sites you're logged in to. Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.