Firefox Community Forum

I have had the situation where the FF browser VPN extension has dropped out, the warning pops up, whatever programs are open cycle through and briefly steal focus and the last video I played in VLC has started to play, this has happened a few weeks ago on a Win10 that has extended suppoirt and today on Linux Mint.

I use to have spell check on my Mac Air, but now it's gone. How do I get it back on? I've googled to find out, tells me to go to Settings, Language, etc. Spell check shows it's mark in the box, but when I go to type in words it doesn't come underlined in red. How can I get it back?

Thank you in advance!

Hello There,

Since your upgrade to the new version of 154, Having a huge problems. Couldn't log in to various accounts. The most problematic one is to getting in Costco, Etsy and Ebay. Etsy and Ebay has been fixed after a week but Costco one is not. We can't log in and if it allows somehow to login then can't check out. It sits there and comes back to the same page. Won't move forward to the payment page at all. To make it from bad, worse to worst - this morning my wife uninstalled the Firefox and installed it back. That's where all the problems started. Now we lost all the "bookmark tabs, login and everything". We are exhausted and very angry. There's no help line to pick up the phone and get a quick help. So please send a suggestion list to recover the old version or at least all the old bookmark and log in from last 20 years. It'll be highly and hugely appreciated. Thank you.

Michael

P.S: We are also very old folks. Do know much about IT, so please educate and or guide as like a 10 years old.

I no longer need a VPN service, and I would like to cancel my subscription! Your service did a wonderful job protecting my computer, and what I do online! Thank you!

I keep having problems with Firefox hanging or disconnecting. I have followed all the steps in the [Hanging] page, and I still have to shut it down and restart it often, sometimes as much as several times a day. I also frequently have to force quit the browser, or I get a message saying "Firefox is open, but not responding" when I try to restart it.

I believe that Firefox had a recent update which was auto implemented after-which my entire collection of saved passwords disappeared off of my Desktop computer. Over the next couple or more weeks I reconstructed many of the passwords and was heading back to normal. Today, for unknown reason my entire collection of saved passwords have again been erased and I do not know how and assume they are not recoverable so am back to square one. On my home computer I have it set to not allow auto updates and have a Firefox update waiting and hesitate to allow it, expecting the same result there to my saved passwords. Nothing significant has been done to or with my computer in this same time period so am at a loss as to why this happened not just once but now twice with cause unknown (I am unaware of any second Firefox update in the interim which could have caused this but cannot rule this out).

Good evening.

I leave my windows and tabs open and turn off my computer by clicking the shut down button on Windows 10. The next day I open Firefox and all my windows and tabs come back with no problem. I've been doing this for a few years and I gathered dozens of Firefox windows and hundreds of tabs. Now that I'm finally ready to organize what I've been putting off I noticed that most of these old tabs disappeared in a very weird way. When I open Firefox it still opens all windows from these past years but it loads most older windows with a single tab and these single tabs are all in the New Tab state. I'm sure that these used to be unique tabs with content in them and not New Tabs and I'm also sure that these windows had many tabs each and not just one.

The tabs have the name "New Tab" on the tabs bar and they're gray and empty, which is what I set all my new tabs to be, so they're regular New Tabs aside from the being lighter gray than a true new tab page. Refreshing and F5 have no effect. I can't go back a page or forward because the arrows are grayed out. I can't figure out what these tabs used to be by browsing my history because they've been added to the pile sporadically over the years and are mixed with other web pages, most of which I don't want to open again, so searching for all of them would be too hard. Tab groups that only contained these "New Tab'd" tabs have also disappeared and can't be found on the tab groups list menu. If I go to "View recent browsing across windows and devices" and then "Open tabs" these tabs are shown as "New Tab" and if I click the three dots menu and select "Copy link" it copies "about:blank".

Though this is not the most specific fix, I went to Firefox>Profiles>(Profile name)>sessionstore-backups and (after making a backup) deleted all files from there except for the one with the oldest modified date. I did this with Firefox closed and then I opened it and a few of my old "New Tab" windows became real windows again with multiple tabs inside. Curiously, the recovered windows and tabs were not the most recent ones that were affected by this problem and most windows are still lost in the New Tab state.

I think Firefox has been failing to restore older parts of my session but only kind of because it still recognizes the total number of windows I had but then it opens many of them with no content (a single New Tab) and no memory (arrows grayed out).

I've always updated Firefox throughout the years and I don't know when the problem started happening, it might have started months ago and I just didn't notice because I stored the tabs and didn't look at them again until now. I also noticed that windows that were in my most recent and most used desktop instance were fine while windows in my "storage" desktops were more likely to get "new tabbed", but maybe it's unrelated to desktop environments and only related to how recent windows are and most of my newer windows are in the newest desktop, but I can't know for sure because sometimes some windows move around desktops after a PC shutdown so it's impossible to know if windows are sorted between desktops 100% by age, I think it's a Windows 10 problem. Also there have been some forceful PC shutdowns over the months due to power outages, and I have removed my drive and used a different drive with a different OS a few times, always switching with the PC turned off.

Does anyone know how to get Firefox to remember my full session and find out what these fake new tabs used to be? If not, is there a way I can restore my session to a state that it was previously like months ago? I would need something more powerful than the sessionstore-backups folder because it only helps me roll back a few weeks. I have backups from the bookmarks windows (ctrl+shift+O) but I don't think they save active open tabs. Just curious, do they save browser history? It wouldn't help me in this case as I mentioned before but it's good to know.

Thanks for your help and sorry if it's overexplained.

I keep having problems with Firefox hanging or disconnecting. I have followed all the steps in the [Hanging] page, and I still have to shut it down and restart it often, sometimes as much as several times a day. I also frequently have to force quit the browser, or I get a message saying "Firefox is open, but not responding" when I try to restart it.

i have said many times that i keep getting Firefox running but not responding . i have contacted many places and complained had some of your r tech try and help now with the new update i am still getting it yet i was told it would be fixed. i have reinstalled i have removed and shut off some add ons cleared cache all but cookies and still i get it funny until the last 2 new versions i never had this problem it is a Firefox problem not mine. i would have thought you would have fixed it by now