Firefox Community Forum

Hi, a while ago something changed in my Firefox where when browsing and refreshing a page it now returns to the top of the page. It always use to refresh to the same place on the page so i didn't need to scroll to get back to where i was. Does anyone know how to fix this? Any help greatly appreciated. Thanks

how can i restore control of my device? I keep receiving this: "someone else, like a parent or administrator, controls settings on the network, browser or device that you’re using", but it is my device and I am a 41 year old adult.

When viewing pdf files created from MS Word (.docx) documents and sent to me I see white lines across some images but not all. This happens with Firefox on Windows 11 and linux mint (various versions). It is present on the images from the file as received and after uploading to a website. The images are OK if viewed using Opera or other browsers but the same problem is present on Thunderbird. The file below has the problem on 2 images when viewed on Firefox. https://www.kass.org.uk/Documents/NewsletterFrom251114/20260304%20March%20Newsletter.pdf I have caused the writer of the article a lot of trouble because I blamed her file which seems to be OK. Can you help? Thanks Brian

I want to see all my open tabs all of the time... firefox keeps showing full screen, I don't want that... how do I reset settings using windows 11, logi keyboard HELP!

Until recently we had the use of AI Overview when searching. That has disappeared. How do we turn it on again?

Email address currently is [edited email from community support forum]

Das VPN lässt sich in der neusten Version optisch zwar aktivieren, scheint aber nicht zu funktionieren. Die 50GB bleiben ständig erhalten und reduzieren sich nicht , trotz durch Test´s mit erhöhtem Datenvolumen. Auch erreichen mich bei aktivierten VPN wieder vermehrt SPAM und Ähnliches.

Viele Grüße

Ulrich Meinecke

I couldn't sign my Alejandra .com on my computer so i need to cahnge to Firefox aboutpreferences@tabsBrwosing so the video from Aljazeera video live news awork on my computer Thank kind regards Peter tan

On Chrome, if you have multiple profiles open on a Windows 11 PC, they each show up on the taskbar as separate things with the Chrome logo. Meanwhile, with Firefox, separate profiles open windows on the same taskbar icon and simply switch the profile icon. The picture gives an example of what I mean. I've censored some stuff on it, but know that the stuff in white is in one profile while the other has the stuff in black. The gray is unrelated stuff. Claude says Chrome does this by giving each profile a separate AppUserModelID, whatever that is. Is it possible to do the same in Firefox?

Hello, I am using mozilla built in VPN but I have an issue as for some sites my internet download manager can't download videos while it can when I use my other VPN app.

My FF Browser introduced a vertical row of rings which I want to get rid off. Im using W10 and FF Version 151.0.4 (64-Bit). Rings are stable, updates show them again. Any Help???

Moderator note: Moved from the Firefox for Android forum to the Firefox Desktop forum.

I CANNOT log into my Facebook account since Firefox launched your VPN. I didn't sign UP for the VPN but I'm troubleshooting and the VPN launch happened at the same time I was denied access to Facebook. Can you FIX this problem????? It is infuriating!!!! I can SEE the page and friends can SEE the page which means it hasn't be LOCKED or deleted. I just can't access my own page - not with my phone # or email. I just get a 2-step authentication notice EVERY TIME I try to login and when I do try to log in, I get the "technical issue" notice. My page - https://www.facebook.com/SueCastner

I have been working on this since SUNDAY and I am the Press/Media liaison for a number of organizations. This SNAFU is going to get me fired if I can't get back on social media! There's GOT to be someone in your organization who can connect me with an actual human being to FIX THIS!!! PLEASE

As of a few updates ago, Firefox keeps adding items to the drop down menu in the address box. It used to have all the sites I went to to check out headlines, but it started adding things I hardly ever use. For instance I went ONE TIME to the "no calls" registry to register my phone number, and for a month that was in that drop down menu. Another, I have a number of tabs that are always open, like the weather and local radar, etc. A number of them are now in my drop down menu. So, somehow Firefox decides to drop items that I go to EVERY DAY, and put in other things it likes, like the no-call phone registry link. I would like a setting that doesn't allow it to decide this. Or the ability to delete items it adds and say that I don't want these things in that menu. It's fine that it keeps all the items I go to every day, but stop dropping them to add the links to tabs that are ALREADY open in my browser.

I sell on vinted, which generates a PDF label to print. Some of the courier sites add a lot of nonsense text to their labels, which I cover up with a white box to save ink. These edited PDFs used to then print just the label without the nonsense text, but since a recent Firefox update they have started printing an empty page instead. Saving the edited PDF and then opening it again in Firefox does not work. The edited labels still print okay in Microsoft Edge.

Hello,

Since this morning, I haven't been able to access Bsky on my laptop because of a supposed HSTS risk, which means I can't add an exception to visit it. I use Firefox on my Android and going to the mobile version of the website lets me in no problem, so I assume there's an issue with my laptop.

I'd usually wait a few days and let it solve itself but just in case it's something on my end, I'd like to solve it! I'm on 151.0.4 (64-bit), don't use a VPN or an anti-virus, I have a couple of privacy add-ons but they've been here forever and they've never caused a fuss. I can post a screenshot of the error code and the certificate it sends me if it's any help.

I'd appreciate any pointers! Thanks!

I've been reading about how Firefox is starting to include Google Gemini (along with other AI models like Claude and ChatGPT) into the browser sidebar and experiment with AI features.

To be honest, this feels a bit odd to me. Mozilla has always positioned itself as the independent, privacy-first champion of the open web, while Google is a data-driven tech giant. Isn't integrating Gemini a bit of a contradiction or a conflict of interest for Firefox's privacy mission?

I know Google pays Mozilla to be the default search engine, but does this AI integration mean Firefox is giving up ground on its core privacy values, or is there a different strategy at play here regarding user choice and local/on-device AI?

Would love to get the community's thoughts on how Mozilla balances this partnership without compromising its mission. Thanks!

Constant crashes bp-07e6bd5a-eaf4-4e9e-a224-b75ed0260619 19/06/2026, 12:31 pm bp-9bd4fea4-296b-4c4a-9cc8-344360260619 19/06/2026, 12:31 pm bp-47fde74e-85ba-4f4d-b475-0929f0260619 19/06/2026, 12:31 pm bp-ded4dabf-31e4-41e9-85ba-933320260619 19/06/2026, 12:31 pm bp-5feafc6b-6731-4a06-9d4a-5f48b0260619 19/06/2026, 12:31 pm bp-3091f1cd-61ea-4c95-96de-6047d0260619 19/06/2026, 12:31 pm bp-9dd887f1-04ea-48e5-8862-beb1b0260619 19/06/2026, 12:31 pm bp-29458f5d-3f64-44af-b78f-cb46f0260619 19/06/2026, 12:31 pm bp-44751d5e-15ef-4742-a2c8-baaba0260619 19/06/2026, 12:31 pm bp-b2bf8034-8cae-4f15-b36b-008bb0260619 19/06/2026, 12:31 pm bp-97ed66a5-2427-453e-b777-7d4ab0260618 19/06/2026, 6:08 am