• Voavaha

Unable to upgrade to Mozilla Monitor Plus

I hope I sent this to the right place. PC is using Windows 11, latest updates. I have signed in to Mozilla Monitor many times in the last hour, but "Upgrade to Premium"… (hamaky bebe kokoa)

I hope I sent this to the right place.

PC is using Windows 11, latest updates. I have signed in to Mozilla Monitor many times in the last hour, but "Upgrade to Premium" does not appear in the upper-right corner as several help websites say it should. I cleared all cookies and turned Enhanced Tracking Protection off for the site, no help. I restarted Firefox - it's now at release 145.0.1 (64-bit), no help. Any other ideas? Thanx.

Asked by wjh123 19 ora lasa

Answered by James 19 ora lasa

  • Voavaha

Extreme memory usage after update

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M… (hamaky bebe kokoa)

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

Asked by Ejecatl 1 herinandro lasa

Answered by Ejecatl 1 herinandro lasa

  • Voavaha

Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (hamaky bebe kokoa)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Asked by zach.cannon 2 volana lasa

Answered by George Kitsoukakis 2 volana lasa

  • Voavaha

Cannot Launch Firefox Because Profile Can't Load

Hi, I am using OS MX-25 Linux and after importing my previous FF profile from an earlier version of MX everything in Firefox 145.0 was fine: my bookmarks and extensions … (hamaky bebe kokoa)

Hi,

I am using OS MX-25 Linux and after importing my previous FF profile from an earlier version of MX everything in Firefox 145.0 was fine: my bookmarks and extensions all loaded and everything was tickety-boo. However, after I attempted to relaunch FF I got the following message:

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I have tried numerous times to launch FF but just keep getting this message.

Eventually it launched, but after a while pages refused to load properly and so I closed it down. Since then, I have been unable to get FF to open.

Any help would be greatly appreciated.

Asked by Dark-Side-of-the-Lagoon 2 andro lasa

Answered by Dark-Side-of-the-Lagoon 1 andro lasa

  • Voavaha

Frequent page crashes

Hi -- I'm getting quite a few page crashes that seem mostly tied to YouTube, although not exclusively. I only recently swapped over to Firefox from Chrome because I was h… (hamaky bebe kokoa)

Hi -- I'm getting quite a few page crashes that seem mostly tied to YouTube, although not exclusively. I only recently swapped over to Firefox from Chrome because I was having similar crashing issues with that browser as well. This is after a fresh install of Windows 11 Pro and a number of different benchmark tests (no known issues with CPU, GPU, or RAM).

Since there are so many reports that all seem different, could someone help troubleshoot? I really can't tell if it's a browser problem, maybe something with my MOBO or PSU or other hardware.

bp-8849827b-dbff-4f56-ab32-a00e50251111 11/10/2025, 7:04 PM bp-b9b83d66-9ac5-4eae-9676-367000251111 11/10/2025, 7:04 PM bp-4b8e92c0-0a15-45ef-b8e1-567920251111 11/10/2025, 7:02 PM bp-4c1a61f1-674e-4da0-8921-156f50251110 11/10/2025, 12:21 PM bp-659dc04a-4933-4a3b-919b-3c1c50251110 11/10/2025, 12:21 PM bp-9387464a-bc4e-4217-995a-f457f0251110 11/10/2025, 12:21 PM bp-97bc77f5-3fa3-4623-b48b-d94e90251110 11/10/2025, 12:21 PM bp-47d723e7-4eab-41d1-b97b-410ef0251110 11/10/2025, 12:21 PM bp-58abdc4e-d959-41c9-bf0a-469280251110 11/10/2025, 12:21 PM bp-b593054f-5a6c-4693-82c8-79d410251109 11/9/2025, 6:47 PM bp-13f555f8-c219-4995-b09f-b15440251109 11/9/2025, 2:11 PM bp-91cbf8ab-d793-4781-ba28-0fd030251109 11/9/2025, 2:11 PM bp-5e7db47b-6114-4cc6-a1ac-daaca0251109 11/9/2025, 2:11 PM bp-ef240795-bedf-4c26-91f2-386ba0251109 11/9/2025, 2:11 PM bp-51ec26ab-03f0-4e0b-b199-b2f600251109 11/9/2025, 2:11 PM bp-aef18aaf-1b2e-410e-9170-99fd50251109 11/9/2025, 2:11 PM bp-e5bc73e3-293e-4b3a-8974-e088c0251107 11/7/2025, 1:38 PM bp-85a1ba73-0df8-484b-b9bb-945cc0251107 11/7/2025, 10:59 AM bp-26c84615-670b-49e8-88aa-c26ac0251107 11/7/2025, 10:59

Asked by andrewr 1 herinandro lasa

Answered by andrewr 1 andro lasa

  • Voavaha

Unable to open a specific URL in private mode from the command line

I'm having trouble opening urls in a private window from the command line on Windows 11. Firefox version: 144.0.2 Starting a new private window works fine with "C:\Pr… (hamaky bebe kokoa)

I'm having trouble opening urls in a private window from the command line on Windows 11.

Firefox version: 144.0.2

Starting a new private window works fine with "C:\Program Files\Mozilla Firefox\firefox.exe" -private-window

But doing: "C:\Program Files\Mozilla Firefox\firefox.exe" -private-window "https://www.google.com"

just opens the link in the last selected window if the last window selected is non private it just opens the link there instead of a new or existing private window

I have also tried with no success: "C:\Program Files\Mozilla Firefox\firefox.exe" -private "https://www.google.com"

Asked by Levedura 1 herinandro lasa

Answered by jonzn4SUSE 1 herinandro lasa

  • Mihidy

Need help with Chase bank online

Dear Ty: I appreciate your efforts to help me, unfortunately, it did not work. FireFox is still at 115.30.0. Any other thoughts? I thought there might be some software… (hamaky bebe kokoa)

Dear Ty: I appreciate your efforts to help me, unfortunately, it did not work. FireFox is still at 115.30.0. Any other thoughts?

I thought there might be some software I could download to spoof the Chase system into thinking Firefox was a later version,

Thanks and regards,

LS

Asked by Lorraine Schlagheck 1 andro lasa

Last reply by Denys 1 andro lasa

  • Voavaha

how do i move bookmarks along the bookmarks tab

bold text how do i move bookmarks along the bookmarks tab I have just bought a new computer. Got firefox working and I have bookmarks on the bookmarks tab below the sea… (hamaky bebe kokoa)

bold text how do i move bookmarks along the bookmarks tab

I have just bought a new computer. Got firefox working and I have bookmarks on the bookmarks tab below the search box.

I used to be able to move bookmark tabs along it and it was my main organisational method.

OR I would drag a url down from the search bar to put it on the bookmark tab below

neither of these methods work any longer and it is a real problem.

I cannot think of a worst thing you could have done.

Help how do i move a bookmark along the bookmark tab, or move a url to the bookmark tab, or move those bookmarks which I can't see to the visible section below the search bar

Asked by kpflude 3 andro lasa

Answered by George Kitsoukakis 2 andro lasa

  • Voavaha

Why is Google Search pinned to Firefox Suggest?

Google Search is pinned at the top of my Firefox Suggest list. (see the attached image) Google Search is NOT my default search engine. Where is this controlled/specifi… (hamaky bebe kokoa)

Google Search is pinned at the top of my Firefox Suggest list. (see the attached image)

Google Search is NOT my default search engine.

Where is this controlled/specified?

FF 145.0 Mint Linux/Cinnamon FF installed as system package not flatpack

Asked by DebraBk 2 andro lasa

Answered by DebraBk 2 andro lasa

  • Voavaha

Please help me to disable Firefox Window focus tip,thanks!

After upgrading my Firefox to version 145, a blue line appears at the top of the browser window when it's in full-screen mode and the current window is focused. I know th… (hamaky bebe kokoa)

After upgrading my Firefox to version 145, a blue line appears at the top of the browser window when it's in full-screen mode and the current window is focused. I know this is to remind the browser window that it's currently focused and interactive, but I really hate this notification and want to make this conspicuous blue line at the top of the window disappear. I couldn't find a relevant option in the Firefox browser settings. Does anyone know how to set this up?

Please help me to disable this focus tip,thanks!

Asked by James 2 andro lasa

Answered by TyDraniu 2 andro lasa

  • Voavaha

Passwords not Syncing

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also no… (hamaky bebe kokoa)

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also not syninc. I think btw, it is syncing but my passwords are not there. Here is the log: https://pastebin.com/DH0wuERM Any help appreciated, because there were more than 200 passwords there. Thank you

Asked by tansugunay 2 andro lasa

Answered by jonzn4SUSE 2 andro lasa

  • Voavaha

Remove autofill email addresses from FF Browser in Sequoia

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpage… (hamaky bebe kokoa)

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpages that'll take any email address. I cannot delete these. I've tried shift-delete. These email addresses cannot be accessed via Firefox preferences: autofill screens do not list email addresses but only the physical addresses that I've saved.

(And then, of course, the minute you submit any email to the NYTimes it immediately creates an "account" and starts sending you subscription offers.)

Asked by cdmcclellan 1 herinandro lasa

Answered by cdmcclellan 2 andro lasa

  • Voavaha

Chase website requires Firefox 128 or higher. Latest update shows Firefox 115.3. Any Solution?

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different br… (hamaky bebe kokoa)

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different browser or is there a solution? I am using Windows 7 Pro desktop. Thank you.

Asked by aandersonjr 4 andro lasa

Answered by James 2 andro lasa

  • Voavaha

Password manager for families

Does Mozilla / Firefox have a password manager for families - similar to bitlocker or Nordpass or others? If so, where can I find it and how would I set it up? … (hamaky bebe kokoa)

Does Mozilla / Firefox have a password manager for families - similar to bitlocker or Nordpass or others?

If so, where can I find it and how would I set it up?

Asked by David's Firefox 2 andro lasa

Answered by Paul 2 andro lasa

  • Voavaha

Why do the details below appear when this is a private PC and account?

Howdy! Here are the details noted in my question. Your browser is being managed by your organization. Policy Name Policy Value Certificates Imp… (hamaky bebe kokoa)

Howdy! Here are the details noted in my question.

Your browser is being managed by your organization. Policy Name Policy Value Certificates ImportEnterpriseRoots true

Asked by desmond1 2 andro lasa

Answered by TyDraniu 2 andro lasa