Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I download firefox to my mac mini but it cannot be opened to install. what can I do?

  • 2 valiny
  • 5 manana an'ity olana ity
  • 12 views
  • Valiny farany nomen'i cor-el

more options

I have a new Mac Mini with OSX 10.8.2 intel i5 processor and 4 GB mem. After download I try to install the firefox and get the message: "The following disk images couldn't be opened: firefox 18.0.2.dmg reason not be recognized. "

I downloaded 4 separate times with the same result. One time I rebooted the mac before trying to open the new download. I called Apple for help but they seemed to have no solution.

I have a new Mac Mini with OSX 10.8.2 intel i5 processor and 4 GB mem. After download I try to install the firefox and get the message: "The following disk images couldn't be opened: firefox 18.0.2.dmg reason not be recognized. " I downloaded 4 separate times with the same result. One time I rebooted the mac before trying to open the new download. I called Apple for help but they seemed to have no solution.

All Replies (2)

more options
more options

You can find the latest Firefox release in all languages and for all Operating Systems here:

Try to repair the disk permissions: