When I am using Firefox with Ancestry.com it wraps the menu elements at the top of the page
I use Ancestry.com a great deal and recently when I opened my computer the home page and other pages have the top menu formats wrapped on the page and I cannot navigate on the Ancestry site. Ancestry.com is my home page on Firefox. I use a iMac on OS 10.6.8 and until recently this worked perfectly. In fact, my husband has the exact same computer and applications and it works fine with his. What can I do? I have the latest versions loaded of Firefox.
I use Ancestry.com a great deal and recently when I opened my computer the home page and other pages have the top menu formats wrapped on the page and I cannot navigate on the Ancestry site. Ancestry.com is my home page on Firefox. I use a iMac on OS 10.6.8 and until recently this worked perfectly. In fact, my husband has the exact same computer and applications and it works fine with his. What can I do? I have the latest versions loaded of Firefox.
All Replies (1)
Perform the suggestions mentioned in the following articles:
- Clear Cookies & Cache
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
- Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
- When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
Check and tell if its working.