Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Set up Firefox Sync button doesn't do anything

  • 2 valiny
  • 5 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i coopergl

coopergl
coopergl
more options

System is Ubuntu 10.04, running Firefox RC4 which was updated to Firefox 5.0

Sync was set up when it was still RC4, but now when I access Edit Preferences and go to the Sync tab there is a button there which says Set Up Firefox Sync. Clicking on that button doesn't do anything.

It's not syncing either when I click Sync Now on the Tools menu. I have added bookmarks to my other computers and they are not showing up on this one.

System is Ubuntu 10.04, running Firefox RC4 which was updated to Firefox 5.0 Sync was set up when it was still RC4, but now when I access Edit Preferences and go to the Sync tab there is a button there which says Set Up Firefox Sync. Clicking on that button doesn't do anything. It's not syncing either when I click Sync Now on the Tools menu. I have added bookmarks to my other computers and they are not showing up on this one.

All Replies (2)

Ibai
Ibai
  • Administrator
more options

If you see Sync Now in your Tools drop down but Set Up Firefox Sync in your preferences, I presume that you are using the Firefox Sync Extension. If so, make sure that you remove it.

The feature is built in on Firefox 5 and having the add-on installed can cause malfunctions.

coopergl
coopergl Tompon'ny fanontaniana
more options

No, I'm not using the sync extension, that went when Firefox 4 came out. It's been built in since Firfox 4 and I had it set up and working. I was prompted to upgrade to 5 by the Firefox program itself, did so, and now sync is broken. But only on that computer.

I'm using the same version of ubuntu on this computer, with the same upgrade to 5 from RC4, and it works on this one.

Thanks for the input anyway.