Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Thunderbird doesn't show Traditional Chinese characters correctly after recent update

hw88hw88

Dear Support,

Around 12-14 August 2026, there was an update pushed for the Thunderbird client esr (extended support release). My current version is 153.1.0esr. After the update, some of my new e-mail received question mark characters '?' instead of content in Traditional Chinese.

I could view the affected e-mail on the e-mail server, but not on the recently updated Thunderbord client. The issue only exists after the recently update of thunderbird esr in August 2026.

Not all e-mails in Traditional Chinese were affected, just some of them.

Is there any change for the language encoding recently? What should I do to resolve the issue?

Please find the attached photo showing the issue. Thank you!

Best Regards, User

Dear Support, Around 12-14 August 2026, there was an update pushed for the Thunderbird client esr (extended support release). My current version is 153.1.0esr. After the update, some of my new e-mail received question mark characters '?' instead of content in Traditional Chinese. I could view the affected e-mail on the e-mail server, but not on the recently updated Thunderbord client. The issue only exists after the recently update of thunderbird esr in August 2026. Not all e-mails in Traditional Chinese were affected, just some of them. Is there any change for the language encoding recently? What should I do to resolve the issue? Please find the attached photo showing the issue. Thank you! Best Regards, User
Sarin'efijery napaingotra

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.