Open
All my saved messages are gone
All of my sae Emails in subfolders have disappeared I tried all of the online fixes but nothing worked. Funny how they all disappeared after a june 19 update.
All of my sae Emails in subfolders have disappeared I tried all of the online fixes but nothing worked. Funny how they all disappeared after a june 19 update.
All Replies (3)
For us to better investigate this issue, we will need some more information.
Could you please do the following?
- Open the menu
> Help > Troubleshooting Information, then click Copy text to Clipboard.
- Go to https://pastebin.mozilla.org/, paste the clipboard by right clicking in the large text area, select paste from the menu, change the retention period to expire in 28 days, use the Paste Snippet button to create a page containing your info, then copy the resulting URL (address) of the page created.
- Open a reply to this post, and paste the URL to your troubleshooting information you just copied.
- Please also provide results for the following test on your system
- Does Thunderbird work as expected in Thunderbird troubleshooting mode?
- Does Thunderbird work as expected with your OS started in safe mode with Networking. Instructions for each operating system: Windows 10/11, Windows 8, Windows 7, OSX
I tried using the https://pastebin.mozilla.org/, but it was not recognized. Other info online said that it was removed as of March 2025. So I'm back to the same problem. Issue has not been resolved
Alternatives listed https://share.google/N9vxMN2LBnOz3ecFV