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Thunderbird Junk email and spam
Toad-Hall replied
Tracy
Tracy

I have 6 email accounts linked to Thunderbird. I noticed today on one of the accounts, along with inbox, drafts, sent, etc., there is now a spam icon. I didn't change any settings or even look at that email account today. This is the only account with that icon and it won't allow me to delete it. All settings between all accounts are the same, just this dang spam fire icon that I can't delete

I have 6 email accounts linked to Thunderbird. I noticed today on one of the accounts, along with inbox, drafts, sent, etc., there is now a spam icon. I didn't change any settings or even look at that email account today. This is the only account with that icon and it won't allow me to delete it. All settings between all accounts are the same, just this dang spam fire icon that I can't delete
Sarin'efijery napaingotra

Novain'i Tracy t@

All Replies (3)

Matt
Matt
  • Top 25 Contributor

Just guessing because you have not shared any configuration information )help > troubleshooting information)

But junk/SPAM/Bulk Mail in yahoo is a yahoo system folder for IMAP account not so for POP accounts, so is that account configured as IMAP.

Tracy
Tracy Tompon'ny fanontaniana

It is IMAP, but all of my other yahoo accounts are IMAP and aren't showing the spam icon. All settings are the exact same between all accounts

Toad-Hall
Toad-Hall
  • Top 25 Contributor

Check all the Subscribe settings are the same and correct. The 'Spam' folder should be displaying.

Starting at the top:

  • Right click on mail account name and select 'Subscribe'
  • click on 'Refresh'
  • Select all required folders and make sure all the server default folders are selected.
  • click on 'OK'

In Account Settings select 'Spam Settings' (check this for each account) Make sure they are set up correctly and the Retention & Destination is also correct and using the Spam folder. https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

Mametraha fanontaniana

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