Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some message filters disappear

  • 1 valiny
  • 0 manana an'ity olana ity
  • 70 views
  • Valiny farany nomen'i Lin
  • Open

I had at least 10 message filters to sort my inbox into subfolders. Twice in the last 4 or 5 months all but 4 of those filters vanished. The subfolders were all there and contained all the messages previously sent there by the filters. New messages were still in the inbox. I neither deleted nor disabled any filters. I did notice that one of the filters which I had renamed a few weeks ago had reverted to its old name. Having to redo these filters every few months is tedious and unacceptable. Please help.

I had at least 10 message filters to sort my inbox into subfolders. Twice in the last 4 or 5 months all but 4 of those filters vanished. The subfolders were all there and contained all the messages previously sent there by the filters. New messages were still in the inbox. I neither deleted nor disabled any filters. I did notice that one of the filters which I had renamed a few weeks ago had reverted to its old name. Having to redo these filters every few months is tedious and unacceptable. Please help.

All Replies (1)

I can't explain how filters could come and go like that, as it's never happened to me. But you can make recovery easier by backing up the filter files. Actually, you should consider making regular backups of you entire Thunderbird Profile, but if you're just interested in the filters, they are in files called "msgFilterRules.dat", one file in each account folder. For example, in Windows, with an IMAP account, the filter rules file would be found in:

C:\Users\<your logon name>\AppData\Roaming\Thunderbird\Profiles\<your Thunderbird profile>\ImapMail\<email account name>\msgFilterRules.dat

Make a copy of those files to a safe location and restore them when necessary, while Thunderbird is closed.

One thing occurs to me - could your antivirus be falsely flagging and quarantining them as virus/malware?

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.