Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message selection changed.

  • 1 valiny
  • 0 manana an'ity olana ity
  • 13 views
  • Valiny farany nomen'i Toad-Hall

more options

Recently my message selection shortcuts changed. Until a few weeks ago, I could select a range of messages by clicking on the first, depressing shift, then clicking on the last message in the range. Since then, I have had to select a range of messages by clicking on the first, depressing ctrl+shift, then clicking on the last message in the range. What changed, and how do I change back to using only the shift key?

Recently my message selection shortcuts changed. Until a few weeks ago, I could select a range of messages by clicking on the first, depressing shift, then clicking on the last message in the range. Since then, I have had to select a range of messages by clicking on the first, depressing ctrl+shift, then clicking on the last message in the range. What changed, and how do I change back to using only the shift key?

All Replies (1)

more options

I'm using Windows 11 OS I've just tested this in versions : 128.14.0esr and also beta 143.0b2 I tested in both Table view and also Cards view.

select an email Press and hold down 'Shift' whilst clicking on an email lower down list. all emails in between and those selected are now highlighted In the Message Pane it says: X conversations and offers the options 'Archive' and 'Delete'

I'm not able to reproduce the issue. It works as expected.

Are you using a different OS ? What version of Thunderbird are you using?

Please test doing the following:

  • In Thunderbird
  • Help > Troubleshoot Mode
  • Click on 'Restart'
  • Select 'Continue in Troubleshoot mode'

Test selecting a batch of emails and report on results. If it now suddenly works then you need to see what addon extensions you are using as one or more may be causing the issue.

Helpful?

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.