Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird keeps asking for login of a deleted account

  • 5 valiny
  • 0 manana an'ity olana ity
  • 29 views
  • Valiny farany nomen'i Toad-Hall

more options

Hi,

I recently removed an email account from Thunderbird. However, every time I start Thunderbird, a popup still appears asking me to sign in with the credentials of the account I already deleted (screenshot attached).

Steps I took:

Removed the email account via Account Settings → Remove Account.

Restarted Thunderbird.

The Google login prompt for the deleted account keeps coming back.

It seems Thunderbird is still trying to connect to this account in the background.

Could anyone advise how I can completely remove this account so Thunderbird will stop prompting me for the login?

Thanks in advance!

Hi, I recently removed an email account from Thunderbird. However, every time I start Thunderbird, a popup still appears asking me to sign in with the credentials of the account I already deleted (screenshot attached). Steps I took: Removed the email account via Account Settings → Remove Account. Restarted Thunderbird. The Google login prompt for the deleted account keeps coming back. It seems Thunderbird is still trying to connect to this account in the background. Could anyone advise how I can completely remove this account so Thunderbird will stop prompting me for the login? Thanks in advance!
Sarin'efijery napaingotra

All Replies (5)

more options

Do you still have a gmail addressbook or calendar that may be interferring?

Helpful?

more options

david said

Do you still have a gmail addressbook or calendar that may be interferring?

No, only email account, I have checked.

Helpful?

more options

Is the SMTP server still there? click account settings and scroll down to 'Outgoing Server' to check.

Helpful?

more options

Sorry, can't check anymore. I deleted thunderbird from my Mac after a flurry of pop-ups couple of hours ago.

Helpful?

more options

Maybe it was caused by a stored password. After removing the account via Account Settings, did you then access Account Settings > Privacy & Security > Saved Passwords and remove all passwords for the account you removed ? If no then it may still be stored in the profile data.

Helpful?

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.