Has Thunderbird done anything with VADE Security? Since yesterday, all of my emails downloaded have been corruted by something called Vade Security, which appears to checking the whole email and including it's report mixed up in the message. (bitdefender)
Are you aware of the problem? Have you installed any Vade cloud software?
Novain'i Wayne Mery t@
Vahaolana nofidina
You are using bitdefender?
If so, In Bitdefender -> Protection -> Online Threat Prevention -> toggle off the setting Encrypted web scan. Restart computer and Thunderbird.
Are new messages better?
If not, then Help > Troubleshoot Mode?
Hamaky an'ity valiny ity @ sehatra 👍 1All Replies (4)
Same problem here - and only on messages coming through one host, Earthlink.
I have e-mail service through one legacy provider (AOL) and via two sites that I own, hosted by Earthlink and another hosting company. The Earthlink-hosted site has multiple e-mail accounts plus a catch-all. I download all mail via Thunderbird and POP.
I have sent test messages between several of the Earthlink-hosted accounts and the two other domains. Every message passing through Earthlink is VADE-corrupted as described. (I can post a scrubbed example, if useful.) Messages between accounts at the other two domains work fine.
So Thunderbird seems to be working fine, and the problem appears to be with Earthlink!
Disturbingly, an Earthlink support tech claimed to see massive evidence of malware intrusion in my Win10 PC. He wanted me to delete all current malware protections and VPN, and buy a Cisco subscription. I ended the conversation when he tried to go in and do it himself. This seems like (criminal?) hijacking by a rogue TS agent, and I may request an investigation by Earthlink.
Advice welcome. I do not know how to tell where VADE is entering the chain - someone else here?
Thanks!
Vahaolana Nofidina
You are using bitdefender?
If so, In Bitdefender -> Protection -> Online Threat Prevention -> toggle off the setting Encrypted web scan. Restart computer and Thunderbird.
Are new messages better?
If not, then Help > Troubleshoot Mode?
Wow - thanks, Wayne! So far, toggling off that setting seems to be working. And right after I made the change, tech support engineer Cristian at Bitdefender sent me the same solution. So it both works and is official!
Thanks again to this forum and its contributors and managers from a long-time Mozilla fan (and contributor - freedom ain't free).
Solution update posted at 8:48 Eastern time (12:48 UTC) Thursday by Alexlandru_BD, an admin at bitdefender, "The developers reverted the changes made in the last signature update and this should do the trick until a permanent fix is deployed. Just click on update in systray and reboot once completed. But keep in mind this change is being rolled out gradually, so it may not reach everyone at the same time.." More details at https://www.reddit.com/r/Thunderbird/comments/1mo693n/comment/n8ammvq/
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