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Recent emails are coming in unformatted and missing subject and sender info (bitdefender)

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  • 6 manana an'ity olana ity
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  • Valiny farany nomen'i Wayne Mery

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Around 8 a.m. EST I started getting emails in Thunderbird that have no subject or date info. Also, the email content is in raw format rather than visual.

I have no idea what went wrong or why.

Around 8 a.m. EST I started getting emails in Thunderbird that have no subject or date info. Also, the email content is in raw format rather than visual. I have no idea what went wrong or why.
Sarin'efijery napaingotra

Novain'i Wayne Mery t@

Vahaolana nofidina

It turns out that Bitdefender has an issue that they are aware of.

The short term solution has been to disable the Encrypted Web Scan feature located in the Online Threat Prevention module.

It worked for me and many others.

Hamaky an'ity valiny ity @ sehatra 👍 3

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I am having the same issue

Helpful?

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Reporter only please...

Only a pop account is affected? Starting immediately upon updating to version 141.0 or 140.1.1esr? Or, did it not coincide with an update?

Helpful?

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Just cross linking another discussion: Corrupted btinternet emails

Problem went away when I temporarily uninstalled BD, came back when I reinstalled it, I am also running 27.0.53.265 of BD.

Helpful?

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Vahaolana Nofidina

It turns out that Bitdefender has an issue that they are aware of.

The short term solution has been to disable the Encrypted Web Scan feature located in the Online Threat Prevention module.

It worked for me and many others.

Helpful?

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Solution update posted at 8:48 Eastern time (12:48 UTC) Thursday by Alexlandru_BD, an admin at bitdefender, "The developers reverted the changes made in the last signature update and this should do the trick until a permanent fix is deployed. Just click on update in systray and reboot once completed. But keep in mind this change is being rolled out gradually, so it may not reach everyone at the same time.." More details at https://www.reddit.com/r/Thunderbird/comments/1mo693n/comment/n8ammvq/

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Mametraha fanontaniana

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