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EXPORT/IMPORT Thunderbird Profile Folder

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  • Valiny farany nomen'i david

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I am trying to export my profile and associated information to my new PC. When i follow the instructions given for export I can't find a file that ends xxxxxxxxx.default-release. This is what I have found: C:\Users\susan\AppData\Roaming\Thunderbird\Profiles\epkxk9e0.default Obviously it doesn't have the default ending with -release. How do I get to that? If I can export to a .zip file can I upload that to the new PC?

I am trying to export my profile and associated information to my new PC. When i follow the instructions given for export I can't find a file that ends xxxxxxxxx.default-release. This is what I have found: C:\Users\susan\AppData\Roaming\Thunderbird\Profiles\epkxk9e0.default Obviously it doesn't have the default ending with -release. How do I get to that? If I can export to a .zip file can I upload that to the new PC?

Vahaolana nofidina

I encourage NOT using that zip process; it is problem prone. Do it the simple, straightforward way:

Here is the link for moving a profile in Windows when installed in default location:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

here is the info in brief steps:

  1. ensure thunderbird is NOT running on old machine
  2. enter %appdata% in search window on task bar and press Enter key
  3. this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media
  5. ensure thunderbird is installed on second computer and NOT running
  6. enter %appdata% in search window on task bar and press Enter key
  7. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
  8. start thunderbird and all should be there
Hamaky an'ity valiny ity @ sehatra 👍 0

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Vahaolana Nofidina

I encourage NOT using that zip process; it is problem prone. Do it the simple, straightforward way:

Here is the link for moving a profile in Windows when installed in default location:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

here is the info in brief steps:

  1. ensure thunderbird is NOT running on old machine
  2. enter %appdata% in search window on task bar and press Enter key
  3. this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media
  5. ensure thunderbird is installed on second computer and NOT running
  6. enter %appdata% in search window on task bar and press Enter key
  7. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
  8. start thunderbird and all should be there

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