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Mail disappears

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John Knickerbocker
John Knickerbocker
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When I delete mail from the inbox to the trash folder the mail disappears, but the counter still shows the mail is in the folder. I suspect that I have a profile problem but I have no idea how to fix it.

When I delete mail from the inbox to the trash folder the mail disappears, but the counter still shows the mail is in the folder. I suspect that I have a profile problem but I have no idea how to fix it.

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Matt
Matt
  • Top 10 Contributor
  • Moderator
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Sounds like you need to either compact the folder, or if it is IMAP set the account to expunge on exit as well.

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ThundaMike
ThundaMike
  • Top 25 Contributor
Mozilla Staff
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  • Right-click the Inbox or Trash (or affected) folder.
  • Select Properties.
  • Click the "Repair Folder" button.
  • Wait for Thunderbird to rebuild the index.
  • Close and reopen Thunderbird to verify if the count is corrected

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Mametraha fanontaniana

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