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primary password

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Thunderbird does not recognize my primary password. I have tried everything including uninstalling and reinstalling thunderbird but I still cannot find or change my password

Thunderbird does not recognize my primary password. I have tried everything including uninstalling and reinstalling thunderbird but I still cannot find or change my password

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Help/Troubleshooting Info, Profile Folder, Show in Finder, close TB, delete or rename logins.json, cert9.db and key4.db. This will remove the primary and all account passwords, and reset the certificate stores when TB restarts.

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