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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

re: Unable to opt out of Studies

  • 1 valiny
  • 0 manana an'ity olana ity
  • 289 views
  • Valiny farany nomen'i Denys
  • Natao arisiva

93
93

I'm opted in to studies, but unable to toggle the switch to opt-out because it is "grayed out" (screenshot attached).

Cannot find any studies-related solution in existing community Q&A except for one that says to toggle the switch to opt out, which isn't an option for me.

Thanks in advance!

I'm opted in to studies, but unable to toggle the switch to opt-out because it is "grayed out" (screenshot attached). Cannot find any studies-related solution in existing community Q&A except for one that says to toggle the switch to opt out, which isn't an option for me. Thanks in advance!
Sarin'efijery napaingotra

All Replies (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hello,

The product team is aware of this bug.

As a workaround, try enabling "Send Technical and Interaction Data", then disabling "Install and Run Studies", and then disabling "Send Technical and Interaction Data" again.