Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.
Natao arisiva

Video Download Helper

THR23V

I've got version 9301 and it was working great a few days ago, but now it is deactivated for some reason. So I looked at the manager page and it said that it was disabled. So I moved the switch on the right and the "(disabled)" went away.

       Then I went back to the same video source that I had been downloading from a few days ago but it is still completely deactivated, meaning that the 3 balls are staying white, with a "no media to process in the current tab" statement when I start playing a video instead of the 3 balls jumping into colour when I start playing a video.
I've got version 9301 and it was working great a few days ago, but now it is deactivated for some reason. So I looked at the manager page and it said that it was disabled. So I moved the switch on the right and the "(disabled)" went away. Then I went back to the same video source that I had been downloading from a few days ago but it is still completely deactivated, meaning that the 3 balls are staying white, with a "no media to process in the current tab" statement when I start playing a video instead of the 3 balls jumping into colour when I start playing a video.

All Replies (1)

Contact VDH support.