Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

after upgrade to Thunderbird, one account semi-missing

  • 1 valiny
  • 3 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i raypete4656

more options

Account is still there in the "account settings" window. But it's not shown in the list of accounts in the left-most window. It used to be the first account listed.

Perhaps related: "get messages" drop-down doesn't list ANY accounts. Looks like I'll have to get all accounts. I should be able to get replies to this e-mail by looking online, or maybe on my phone.

The "missing" account is still there when I access via web or phone. Thunderbird had previously accessed as an IMAP account.

Account is still there in the "account settings" window. But it's not shown in the list of accounts in the left-most window. It used to be the first account listed. Perhaps related: "get messages" drop-down doesn't list ANY accounts. Looks like I'll have to get all accounts. I should be able to get replies to this e-mail by looking online, or maybe on my phone. The "missing" account is still there when I access via web or phone. Thunderbird had previously accessed as an IMAP account.

All Replies (1)

more options

Hi, Thunderbird was just updated to 102.4.0 (32-bit) and I can no longer find my MAIN email account.

In the panel to the left, where it says 'Folder' all kind of Folder come up for other accounts but my MAIN account that I do most of my work out of is missing. In the place where it should be, there is an empty folder. All the other folder seemed to migrate.

I can still see this account on my phone, when I sign in online it is all there, if I create a new account will I loose my original info in that it will start new and delete all my downloaded email from the web server.

This is important to me. Thanks Ray