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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

collections

  • 2 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i Kirsten

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I've bought a new phone and when I've opened Firefox none of my saved collections exist! How do I retrieve them? Regards Kirsten

I've bought a new phone and when I've opened Firefox none of my saved collections exist! How do I retrieve them? Regards Kirsten

Vahaolana nofidina

Hi Kirsten.

You will need to set up your Collections again on your new device.

Hamaky an'ity valiny ity @ sehatra 👍 0

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Vahaolana Nofidina

Hi Kirsten.

You will need to set up your Collections again on your new device.

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That's not very good news. It won't be possible for me to remember them all. Why done they link through to my computer and then to any new phone?