Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

TWICE SPAMS FOLDERS

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i Toad-Hall

more options

ThunderBird is creating two spam folders One Named Spam Another Named spam Even deleting they reappear How do I configure it to be just one folder?

ThunderBird is creating two spam folders One Named Spam Another Named spam Even deleting they reappear How do I configure it to be just one folder?

Novain'i sergio42 t@

Vahaolana nofidina

Thunderbird does not create 'spam' folders because by default it uses 'Junk' and only for POP accounts.

It sounds like you are using IMAP because 'Spam' is a folder name used on server/webmail accounts. This means you are subscribed to see them.

It is likely the one with capital S is the default server folder. Make sure the imap account is set up to use the 'Spam' folder.

  • Account Settings > Junk Settings
  • select 'Move new mesages to'
  • Select 'Other'
  • Choose the 'Spam folder on account name'

Then 'unsubscribe' from seeing the 'spam' folder from Folder Pane. Right click on imap account name folder in Folder Pane and select 'Subscribe' Select the 'spam' folder and click on 'Unsubscribe'

Logon to webmail account via a browser and then delete the 'spam' folder.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (1)

more options

Vahaolana Nofidina

Thunderbird does not create 'spam' folders because by default it uses 'Junk' and only for POP accounts.

It sounds like you are using IMAP because 'Spam' is a folder name used on server/webmail accounts. This means you are subscribed to see them.

It is likely the one with capital S is the default server folder. Make sure the imap account is set up to use the 'Spam' folder.

  • Account Settings > Junk Settings
  • select 'Move new mesages to'
  • Select 'Other'
  • Choose the 'Spam folder on account name'

Then 'unsubscribe' from seeing the 'spam' folder from Folder Pane. Right click on imap account name folder in Folder Pane and select 'Subscribe' Select the 'spam' folder and click on 'Unsubscribe'

Logon to webmail account via a browser and then delete the 'spam' folder.