Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Several sites (financial) tell me my browser is out of date. But I am up to date.

mathandubh
mathandubh
more options

Sites I have always accessed through FF now tell me I cannot log in due to out of date browser. My FF is version 78. Still I cannot log in. I have spoke to their support and they tell me they will work with FF versions 56 and higher. So I am forced to use an alternate browser to continue. Is there a problem with FF the support for the sites I need to use say there is.

Sites I have always accessed through FF now tell me I cannot log in due to out of date browser. My FF is version 78. Still I cannot log in. I have spoke to their support and they tell me they will work with FF versions 56 and higher. So I am forced to use an alternate browser to continue. Is there a problem with FF the support for the sites I need to use say there is.

All Replies (1)

James (doing minimal support)
James (doing minimal support)
  • Top 25 Contributor
  • Moderator
more options

A common reason is because the useragent the browser is showing to website is different from its default useragent for some reason.

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

It does appear you posted Firefox 78.0 as per your More System Details on right.