Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Failed to connect.

  • 2 valiny
  • 1 manana an'ity olana ity
  • 18 views
  • Valiny farany nomen'i Bruce

Bruce
Bruce
more options

When I run Thunderbird I'm getting the message "Failed to connect to server. mail.supremecluster.com". This was a mail server at one stage but now all my email accounts are on a completely different server. All there configs are correct and I receive mail but this message keeps popping up and I can't find it in any of the settings.

When I run Thunderbird I'm getting the message "Failed to connect to server. mail.supremecluster.com". This was a mail server at one stage but now all my email accounts are on a completely different server. All there configs are correct and I receive mail but this message keeps popping up and I can't find it in any of the settings.

Vahaolana nofidina

I deleted an account that no longer had a server. It was on mail.supremecluster.com previously but had no longer had any visible info about that domain. Surprisingly, the warning message has stopped.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Was it a calendar on the sever perhaps. Folks appear to forget that calendars use authentication.

Bruce
Bruce Tompon'ny fanontaniana
more options

Thanks for your reply. I looked at calendar properties. It did not mention mail.supremecluster.com I turned the "Home" calendar off anyway but the error message still appears.

Bruce
Bruce Tompon'ny fanontaniana
more options

Vahaolana Nofidina

I deleted an account that no longer had a server. It was on mail.supremecluster.com previously but had no longer had any visible info about that domain. Surprisingly, the warning message has stopped.